FAQ — Craig Cruises LLC

Question 1

How do I book a cruise through Craig Cruises LLC?

Accepted Answer

Simply reach out to us via our contact form, phone, or email and one of our cruise specialists will guide you through every step — from choosing the right itinerary to securing your cabin. We handle all the details so you can focus on the excitement of your upcoming voyage.

Question 2

Is there a fee to use your travel agency services?

Accepted Answer

No — our services are completely free to you. We are compensated by the cruise lines, which means you get expert guidance, personalized service, and exclusive perks at no extra cost compared to booking directly.

Question 3

How far in advance should I book my cruise?

Accepted Answer

We recommend booking 6–18 months in advance, especially for popular itineraries, holiday sailings, and new ship launches. Early booking often unlocks the best cabin selections, promotional pricing, and onboard credits. That said, we can also help you find last-minute deals if your schedule is flexible.

Question 4

Can I make changes to my booking after it's confirmed?

Accepted Answer

Yes, in many cases changes can be made depending on the cruise line's policies and how far out your sailing date is. Changes such as cabin upgrades, dining preferences, and shore excursions are often flexible. We'll work with the cruise line on your behalf to accommodate any adjustments.

Question 5

What is typically included in the cruise fare?

Accepted Answer

Most cruise fares include your cabin accommodations, main dining room meals, buffet dining, onboard entertainment, and access to pools and most ship amenities. Items such as specialty dining, alcoholic beverages, shore excursions, spa services, and gratuities are usually additional. We'll walk you through exactly what's included for your specific sailing.

Question 6

What deposit is required to hold my reservation?

Accepted Answer

Deposit amounts vary by cruise line and sailing length, but typically range from $100–$500 per person. Some promotional fares require full payment at booking. We'll let you know the exact deposit required when we put together your quote.

Question 7

When is the final payment due?

Accepted Answer

Final payment is generally due 30–120 days before your departure date, though this varies by cruise line and fare type. We'll keep track of your payment deadlines and send you reminders so nothing slips through the cracks.

Question 8

Are there any hidden fees I should know about?

Accepted Answer

Cruise lines typically charge daily gratuities (around $16–$25 per person per day), port fees, and taxes on top of the base fare. Onboard spending on drinks, specialty dining, and excursions adds up as well. We'll give you a full cost breakdown upfront so there are no surprises.

Question 9

Do I need a passport to go on a cruise?

Accepted Answer

For international cruises, a valid passport is strongly recommended and often required. For closed-loop cruises (departing and returning to the same U.S. port), U.S. citizens may use a birth certificate and government-issued photo ID — but a passport is always the safest option. We'll advise you on the exact requirements for your itinerary.

Question 10

Are there any vaccination or health requirements?

Accepted Answer

Health requirements vary by cruise line, destination, and current regulations. Some ports of call may require proof of certain vaccinations. We stay up to date on all health and entry requirements and will make sure you're fully prepared before you sail.

Question 11

What documents do I need to bring on embarkation day?

Accepted Answer

You'll typically need your passport or accepted ID, your cruise booking confirmation, any required visas, and your credit card for the onboard account. We'll send you a complete pre-departure checklist so you arrive at the port ready to go.

Question 12

Do I need travel insurance for a cruise?

Accepted Answer

We strongly recommend travel insurance for every cruise. It protects you against trip cancellations, medical emergencies at sea, missed embarkations, lost luggage, and more. Medical care on a cruise ship or in a foreign port can be very expensive without coverage.

Question 13

What does cruise travel insurance typically cover?

Accepted Answer

A comprehensive cruise travel insurance policy generally covers trip cancellation and interruption, emergency medical expenses, medical evacuation, baggage loss or delay, and travel delays. We can help you find the right policy for your trip and budget.

Question 14

Can I purchase travel insurance through Craig Cruises LLC?

Accepted Answer

Yes! We work with trusted travel insurance providers and can help you compare plans and select the coverage that best fits your needs. Just ask us when we're putting together your booking.

Question 15

What dining options are available on a cruise ship?

Accepted Answer

Modern cruise ships offer a wide variety of dining experiences — from elegant main dining rooms with multi-course menus to casual buffets, specialty restaurants, poolside grills, and 24-hour room service. Many ships feature celebrity chef restaurants, sushi bars, steakhouses, and more. Specialty dining typically carries an additional fee.

Question 16

What entertainment is included on a cruise?

Accepted Answer

Cruise ships offer Broadway-style shows, live music, comedy clubs, casinos, movie nights, trivia, cooking demonstrations, fitness classes, and much more — all included in your fare. Newer ships also feature thrilling attractions like waterparks, go-kart tracks, sky-high obstacle courses, and surf simulators.

Question 17

Is Wi-Fi available on cruise ships?

Accepted Answer

Yes, most cruise ships offer Wi-Fi packages for purchase. Speeds and pricing vary by cruise line and package tier. Some premium cruise lines include Wi-Fi in their fares. We'll let you know what's available for your specific sailing.

Question 18

Should I book shore excursions through the cruise line or independently?

Accepted Answer

Both options have their advantages. Cruise line excursions offer the peace of mind that the ship will wait for you if the tour runs late. Independent tours can be more affordable and personalized. We can help you weigh the pros and cons for each port on your itinerary.

Question 19

What happens if the ship skips a port?

Accepted Answer

Port calls can occasionally be skipped due to weather, mechanical issues, or other circumstances. The cruise line will typically substitute an alternative port or offer onboard credits. Any pre-booked shore excursions through the cruise line will be refunded automatically.

Frequently Asked Questions

Booking & Reservations

Payments & Pricing

Travel Documents & Requirements

Travel Insurance

Onboard Experience

Shore Excursions & Ports

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